Privacy Policy for Kidversation Cards

Effective Date: 9/24/2025

Last Updated: 9/24/2025

1. Introduction

Kidversation Cards is a product of Powerful Words Character Development, LLC (“we,” “us,” “our”). We respect your privacy and are committed to protecting it through compliance with this Privacy Policy.

This Policy explains how we collect, use, and share your information when you visit www.kidversationcards.com (the “Site”), make a purchase, or otherwise interact with us. By using our Site, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

Name, email address, phone number, billing/shipping address

Payment details (processed securely through third-party processors)

Order history and product preferences

Communications you send us (emails, forms, messages, feedback)

Voluntary information related to your family or children (e.g., age group of children using the cards)

2.2 Information Automatically Collected

IP address, device type, browser, operating system

Site usage data (pages viewed, time on site, clicks)

Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information from service providers such as payment processors, shipping partners, and advertising platforms.

3. How We Use Your Information

We use your information to:

- Process, fulfill, and ship your orders

- Send order confirmations, receipts, and shipping updates

- Provide customer support

I- mprove our Site, services, and customer experience

- Send you emails and SMS messages about your purchase, related products, updates, or

promotions (you may opt out at any time)

- Prevent fraud and comply with legal obligations

4. SMS and Email Communications

By providing your email address and/or phone number at checkout or elsewhere on our Site, you agree that we may contact you with transactional and promotional messages.

Transactional Messages: Order confirmations, receipts, shipping updates, important product notices

Marketing Messages: New product announcements, special offers, newsletters, reminders

Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in any email. You can opt out of SMS by replying “STOP” to any message. You will still receive necessary transactional messages (e.g., order confirmation) as long as you have an active order.

We comply with the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

5. Sharing of Information

We may share your information only as necessary to:

- Fulfill orders (e.g., shipping carriers, payment processors)

- Provide services (e.g., email and SMS platforms, analytics providers)

- Comply with U.S. laws, regulations, or court orders

- Protect our rights and safety or the rights and safety of others

- We do not sell or rent your personal information to third parties.

6. Cookies and Tracking

We use cookies and similar technologies to:

- Keep our Site secure and functional

- Analyze traffic and usage trends

- Provide targeted advertising and promotions

- You can disable cookies in your browser settings, but some Site features may not function properly.

7. Data Retention

We retain your information as long as needed to fulfill the purposes described in this Policy, comply with U.S. legal requirements, resolve disputes, and enforce agreements.

8. Children’s Privacy (COPPA)

Kidversation Cards are designed for use by families with children, but our Site is directed at parents, caregivers, and educators—not children under 13.

We do not knowingly collect personal information directly from children under 13. If we learn that we have unintentionally collected personal information from a child under 13 without parental consent, we will delete it. Parents who believe their child may have provided information should contact us (see Section 11).

9. Security

We use reasonable safeguards—including encryption (SSL/TLS), restricted access, and monitoring—to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Your Privacy Rights

Depending on your state (e.g., California), you may have the right to:

- Know what personal information we collect and how we use it

- Request access to, or deletion of, your personal information

- Opt out of sale or sharing of personal information (we do not sell data)

- Non-discrimination for exercising your privacy rights

- You may exercise these rights by contacting us (see Section 11).

11. Contact Us

If you have any questions, concerns, or privacy requests, please contact us:

Powerful Words Character Development, LLC

Attn: Privacy Team

3700 Falls River Avenue

Raleigh, NC 27614

Email: [email protected]

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent version. If material changes are made, we will provide notice via the Site or email.